Big Green Clean Machine Manual⁚ A Comprehensive Guide
This manual provides a comprehensive guide for assembling, operating, maintaining, and troubleshooting your Big Green Clean Machine. It covers topics ranging from cleaning techniques to cleaning formulas, safety precautions, and warranty information. Whether you’re a seasoned cleaning enthusiast or a first-time user, this manual has everything you need to get the most out of your Big Green Clean Machine.
Introduction
Welcome to the world of deep cleaning with the BISSELL Big Green Clean Machine! This powerful and versatile machine is designed to tackle even the toughest dirt and grime, leaving your carpets, upholstery, and other surfaces looking their best. Whether you’re dealing with everyday dirt, pet messes, or stubborn stains, the Big Green Clean Machine is your go-to solution for a thorough and effective clean.
This manual is your comprehensive guide to using and maintaining your Big Green Clean Machine. It will walk you through everything you need to know, from assembly and operation to cleaning tips and troubleshooting. We’ll cover the essential features of your machine, provide step-by-step instructions, and offer valuable advice to ensure optimal performance and longevity.
So, let’s dive in and discover the power and convenience of the Big Green Clean Machine!
Assembly and Operation
Your BISSELL Big Green Clean Machine comes ready to use right out of the box, with no assembly required! However, before you start cleaning, there are a few simple steps to ensure a smooth and effective cleaning experience.
Prepare the Cleaning Area⁚ Move furniture to another area or cover it with plastic sheeting to protect it from water splashes. Vacuum the area thoroughly with a dry vacuum cleaner to remove loose dirt and debris.
Fill the Clean Water Tank⁚ Locate the clean water tank and fill it with warm tap water (up to the water line). Avoid using water that is too hot as it can damage the tank.
Add Cleaning Solution⁚ Add the appropriate BISSELL cleaning formula to the clean water tank, following the instructions on the bottle.
Attach the Cleaning Tool⁚ Choose the appropriate cleaning tool for your task (e.g., the upholstery tool for furniture, the stair tool for stairs). Connect the tool to the hose and secure it properly.
Plug in the Machine⁚ Plug the machine into a grounded electrical outlet.
Start Cleaning⁚ Turn on the machine and gently move the cleaning tool back and forth over the surface you’re cleaning. Apply even pressure and avoid scrubbing aggressively.
Rinse and Repeat⁚ Once the cleaning solution has been applied, rinse the area with clean water to remove any remaining dirt or solution. Repeat the cleaning process if necessary.
Empty the Dirty Water Tank⁚ After cleaning, unplug the machine and empty the dirty water tank. Rinse the tank thoroughly with clean water.
Maintenance and Care
Regular maintenance is crucial to ensure your Big Green Clean Machine continues to operate efficiently and effectively. Follow these simple steps to keep your machine in top shape⁚
- Empty and Rinse Tanks⁚ After each use, empty both the clean and dirty water tanks and rinse them thoroughly with clean water. Allow them to dry completely before storing.
- Clean the Hose and Tools⁚ Remove any dirt or debris from the hose and cleaning tools by rinsing them with clean water. Allow them to dry completely before storing.
- Check and Clean the Brush Roll⁚ Inspect the brush roll on the bottom of the machine for dirt, hair, or debris. Remove any obstructions and clean the brush roll as needed.
- Inspect the Filters⁚ Regularly inspect the filters for signs of wear or damage. Replace them as needed.
- Store the Machine Properly⁚ When not in use, store the machine in a cool, dry place. Avoid storing it in direct sunlight or extreme temperatures.
- Use Genuine BISSELL Cleaning Formulas⁚ Always use BISSELL-branded cleaning formulas designed specifically for your machine. Using non-BISSELL cleaning solutions may damage the machine and void the warranty.
By following these maintenance tips, you can prolong the life of your Big Green Clean Machine and ensure it continues to provide a deep, effective clean for years to come.
Troubleshooting
While the Big Green Clean Machine is designed for reliable performance, occasional issues may arise. This section provides troubleshooting tips to help you resolve common problems⁚
- No Power⁚ Ensure the power cord is securely plugged into an outlet and that the outlet is working. Check the fuse box for a blown fuse.
- No/Low Suction⁚ Check the hose for blockages or kinks. Inspect the brush roll for dirt or debris and clean it as needed. Empty the dirty water tank if it’s full.
- No/Low Spray⁚ Ensure the clean water tank is filled with water and that the detergent tank has the correct amount of cleaning solution. Check for any blockages or kinks in the hose.
- Leaking⁚ Inspect the seals and connections for leaks. Ensure the tanks are properly secured and that the hose connections are tight.
- Brush Not Turning⁚ Ensure the brush roll is properly engaged and that there are no obstructions preventing it from rotating.
If you continue to experience issues, refer to the user manual for more detailed troubleshooting steps. If the problem persists, contact BISSELL customer support for assistance.
Cleaning Tips and Techniques
The Big Green Clean Machine offers a variety of cleaning options for your home, from carpets to upholstery. Here are some tips and techniques to help you achieve the best results⁚
- Pre-Cleaning Preparation⁚ Before cleaning, vacuum the area thoroughly to remove loose dirt and debris. This will prevent clogging the machine and ensure a more effective clean.
- Carpet Cleaning⁚ Work in sections, overlapping each pass to ensure thorough cleaning. Avoid over-wetting the carpet, as this can lead to mold growth. Let the carpet dry completely before walking on it.
- Upholstery Cleaning⁚ Always check the upholstery tags for cleaning instructions. Use the appropriate attachment and cleaning solution for your upholstery type. Avoid over-wetting the fabric.
- Stair Cleaning⁚ Use the stair tool attachment for cleaning stairs. Work slowly and carefully, paying attention to the edges and corners. Rinse the tool thoroughly after each use.
Remember to always follow the instructions in your user manual for optimal cleaning results.
Pre-Cleaning Preparation
Proper pre-cleaning preparation is essential for achieving optimal results with your Big Green Clean Machine. Here’s a step-by-step guide to ensure your cleaning process is effective and efficient⁚
- Remove Obstacles⁚ Move furniture, rugs, and other items out of the way to create a clear cleaning path. This will allow for better access and prevent accidental damage to furniture or the machine.
- Vacuum Thoroughly⁚ Before using the Big Green Clean Machine, vacuum the area to remove loose dirt, debris, and pet hair. This step is crucial to prevent clogging the machine and ensure the cleaning solution can effectively penetrate the carpet or upholstery.
- Pre-Treat Stains⁚ For stubborn stains, consider using a pre-treatment solution specifically designed for carpets or upholstery. Apply the solution to the stained area and allow it to penetrate for a few minutes before cleaning.
- Prepare Cleaning Solution⁚ Ensure the clean water tank is filled with warm water, and add the appropriate amount of cleaning solution according to the manufacturer’s instructions.
By following these steps, you’ll set the stage for a successful and efficient cleaning experience.
Carpet Cleaning
Cleaning your carpets with the Big Green Clean Machine is a straightforward process that yields impressive results. Here’s a step-by-step guide to ensure a thorough and effective clean⁚
- Start Cleaning⁚ Begin by plugging the machine into an outlet and turning it on. Slowly move the machine forward and backward across the carpet, pressing the trigger to release the cleaning solution.
- Overlap Passes⁚ Overlap each pass by about 50% to ensure the entire carpet surface is cleaned.
- Rinse Thoroughly⁚ After applying the cleaning solution, release the trigger and continue moving the machine over the carpet to rinse away the dirt and cleaning solution. Repeat this process until the solution being pulled up appears clear.
- Dry the Carpet⁚ Allow the carpet to dry completely before walking on it. You can speed up the drying process by using a fan or opening windows for ventilation.
- Spot Cleaning⁚ For stubborn stains, use the specialized tools provided with your Big Green Clean Machine to focus on the affected areas. Apply the cleaning solution and scrub gently with the tool.
Regular carpet cleaning with your Big Green Clean Machine will help maintain the appearance and freshness of your carpets, prolonging their lifespan and creating a healthier home environment.
Upholstery Cleaning
Cleaning your upholstery with the Big Green Clean Machine can refresh and revitalize your furniture, removing dirt, stains, and allergens. Before you begin, always check the manufacturer’s tag on your upholstery. Look for a “W” or “WS” symbol, indicating that the fabric is safe for cleaning with a deep cleaning machine. If the tag says “S” or “Dry Clean Only,” it’s best to avoid using a cleaning machine.
To clean upholstery, follow these steps⁚
- Prepare the Area⁚ Clear the furniture of any loose items and move it to a well-ventilated area. Protect surrounding surfaces with drop cloths or towels.
- Pre-Treat Stains⁚ If there are any stubborn stains, use the specialized tools included with your Big Green Clean Machine to apply a pre-treatment solution directly to the stain. Let it sit for a few minutes before proceeding.
- Clean the Upholstery⁚ Attach the appropriate upholstery attachment to the cleaning machine. Use a gentle, circular motion to clean the upholstery, working in small sections. Be sure to avoid over-wetting the fabric.
- Rinse and Dry⁚ Once you’ve cleaned the upholstery, rinse it thoroughly with clean water. Allow the upholstery to dry completely before using the furniture again.
Remember to always test the cleaning solution on an inconspicuous area of the upholstery before cleaning the entire piece. This helps to avoid any potential color bleeding or damage to the fabric.
Stair Cleaning
Cleaning stairs with your Big Green Clean Machine can be a breeze, leaving them looking fresh and sanitized. Before you start, ensure your stairs are free of clutter and any loose items. Using the specialized stair tool attachment, you can effectively clean the carpet on your stairs while preventing over-wetting. Start at the top of the staircase and work your way down, making slow, overlapping passes with the tool.
Here’s a breakdown of how to clean stairs⁚
- Prepare the Area⁚ Remove any loose items from the stairs and ensure the area is well-ventilated.
- Pre-Treat Stains⁚ If you encounter stubborn stains on the stairs, use the Big Green Clean Machine’s stain pre-treatment solution. Apply it directly to the stain and let it sit for a few minutes before cleaning.
- Clean the Stairs⁚ Attach the stair tool to the cleaning machine. Start at the top step and work your way down, making slow, overlapping passes with the tool. Be careful not to over-wet the carpet.
- Rinse and Dry⁚ Once the stairs are cleaned, rinse them thoroughly with clean water. Allow the stairs to dry completely before walking on them.
Remember to test the cleaning solution on an inconspicuous area of the carpet before cleaning the entire staircase. This will help prevent any unwanted color bleeding or damage.
Cleaning Formulas
The Big Green Clean Machine is designed to work best with BISSELL cleaning formulas, specifically those labeled for deep cleaning. These formulas are formulated to work effectively with the machine’s cleaning system, removing dirt, grime, and stains while protecting your carpets and upholstery. Using non-BISSELL cleaning solutions may harm the machine and void its warranty. Always refer to the instructions on the cleaning formula bottle for proper usage and dilution.
Here are some of the most popular BISSELL cleaning formulas for your Big Green Clean Machine⁚
- Big Green Complete Formula⁚ This formula is designed for deep cleaning carpets and upholstery. It removes dirt, grime, and stains while leaving your carpets and upholstery smelling fresh.
- Big Green Pet Formula⁚ This formula is specially formulated to remove pet stains and odors. It works effectively on carpets and upholstery, leaving them looking and smelling clean.
- Big Green Tough Stain Pre-Cleaner⁚ This pre-cleaner is ideal for tackling stubborn stains. It works effectively on a variety of stains, including pet stains, food stains, and wine stains.
- Big Green Stain Protect⁚ This formula helps protect your carpets and upholstery from future stains. It creates a barrier that prevents stains from setting in, making cleanup easier.
Always choose the appropriate cleaning formula for your specific cleaning needs and follow the instructions on the bottle for best results.
Safety Precautions
Safety is paramount when using any cleaning equipment, and your Big Green Clean Machine is no exception. Always follow these safety precautions to ensure a safe and enjoyable cleaning experience⁚
- Read the operator’s manual thoroughly before using the machine. This will familiarize you with all the safety features and operating procedures.
- Never use the machine on wet surfaces or in areas where there is standing water. This can lead to electric shock.
- Always unplug the machine before servicing or cleaning. Never attempt to repair the machine yourself unless you are a qualified technician.
- Use only BISSELL cleaning formulas intended for use with the machine. Non-BISSELL cleaning solutions may harm the machine and void its warranty.
- Keep the machine away from children and pets. Do not allow children to play with the machine or its accessories.
- Be careful when using the machine on stairs or other elevated surfaces. Always maintain a firm grip on the machine and take care not to trip or fall.
- Avoid using the machine on delicate fabrics or surfaces that are not marked as washable. Always check the manufacturer’s tag before cleaning.
- Be careful when using the machine on upholstery. Colored stuffing may bleed through the fabric when it becomes wet.
- Always unplug the machine after use. Store the machine in a cool, dry place.
By following these safety precautions, you can ensure a safe and enjoyable cleaning experience with your Big Green Clean Machine.
Warranty Information
Your Big Green Clean Machine is backed by a limited two-year warranty from BISSELL. This warranty covers any defects in materials or workmanship for a period of two years from the date of purchase by the original owner. The warranty does not cover damage caused by misuse, neglect, or unauthorized repairs.
To obtain warranty service, contact BISSELL customer service at 1-800-242-1378. You will need to provide your machine’s model number and serial number, which can be found on a white label located on the lower back or bottom of the machine (for Lift-Off models, remove the Lift-Off pod to find the label) or behind the cleaning tanks.
You can also register your product online at bissell.com/en-us/support/register-your-product. Registration helps BISSELL provide you with faster and more efficient service in the event of a warranty claim.
For more information about the warranty and what it covers, please refer to the warranty booklet that came with your Big Green Clean Machine.